Privacy Policy
Winomania is operated by Anakatech Interactive Limited, a Malta-registered company holding an active UK Gambling Commission remote casino licence under account number 48789. This privacy policy explains how personal data is collected, used, stored, and protected when you use the Winomania UK platform. It applies to all UK-based players and covers every stage of the account journey, from registration through to withdrawal and account closure. Understanding these practices helps players make informed decisions about their data and their rights under applicable UK law.
What Data Winomania Collects
Winomania collects personal information at several points during the account lifecycle. The data gathered is limited to what is necessary to operate a regulated UK gambling service and meet legal obligations set by the UKGC.
During the three-step registration process, the following categories of information are recorded:
- Full name, title, and date of birth
- UK residential address, postcode, and town or city
- Email address and +44 phone number
- Username and encrypted password
- Marketing preferences where consent is given
Once an account is active, additional data is collected through normal platform use. This includes deposit and withdrawal records, payment method details, game history, bonus usage, loyalty point activity, and communications sent to customer support. Technical data such as device type, IP address, browser information, and session timestamps may also be recorded for security and fraud-prevention purposes.
Why This Data Is Used
The personal data held by Anakatech Interactive Limited serves specific, regulated purposes. These include verifying age and identity in line with UKGC requirements, processing GBP deposits and withdrawals, preventing fraud and money laundering, applying responsible gambling controls, and delivering account-related communications.
KYC documents - such as a passport, driving licence, proof of address, or evidence of payment method ownership - are requested when automated checks cannot confirm identity or when anti-money-laundering thresholds require manual review. Source-of-funds or source-of-wealth evidence may also be requested during enhanced due diligence checks.
Data may be shared with regulated third-party processors, including payment providers such as Visa, Mastercard, Apple Pay, Google Pay, and Trustly, as well as identity verification services and the GAMSTOP self-exclusion network. These third parties are bound by data-processing agreements and are not permitted to use shared data for independent marketing purposes.
Data Retention and Storage
Personal data is retained for as long as the account remains open and for a period after closure, as required by UK anti-money-laundering regulations and UKGC licence conditions. Financial records and KYC documents are typically held for a minimum of five years following the end of the customer relationship, in line with UK regulatory standards.
The platform uses HTTPS and SSL encryption on all connections, and payment handling meets PCI DSS standards. Data is stored on servers operated by or on behalf of Anakatech Interactive Limited and Anakatech Limited, the British Virgin Islands-based software and facilities provider registered under UKGC account 48788.
Player Rights Under UK Data Law
Players based in Great Britain have rights over the personal data held about them. These rights include the ability to request access to stored data, to correct inaccurate information, to ask for erasure in certain circumstances, and to object to specific types of processing. These rights apply subject to exceptions where data must be retained to meet legal or regulatory obligations.
To exercise any of these rights, a written request can be submitted through the contact form available on the platform. Live chat support is available from 08:00 to 23:00 Monday to Friday and from 10:00 to 22:00 on Saturday and Sunday for general queries.
Cookies and Tracking
Winomania uses cookies and similar tracking technologies to maintain session security, remember account preferences, measure site performance, and support responsible gambling monitoring tools such as reality checks and session timers. Players can manage cookie preferences through the browser settings on any device, including iPhone, iPad, Android phones and tablets, and desktop browsers.
Third-party analytics and advertising tools may also place cookies subject to consent. Marketing communications will only be sent where explicit consent has been given during registration or updated through account settings.
Responsible Gambling and Data
Data collected by the platform plays a direct role in delivering responsible gambling protections required by the UKGC. Deposit limits, time-out periods, self-exclusion options, and GAMSTOP integration all depend on accurate account data. If personal details are incorrect or out of date, these controls may not operate as intended. Players are encouraged to keep registered details accurate at all times.
For more information about the tools available to manage gambling activity, visit the Winomania responsible gambling page, which covers deposit limits, cooling-off periods, and self-exclusion options in detail.
Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in regulation, platform operations, or data-processing arrangements. Material changes will be communicated through the registered email address or through an on-site notice. Continued use of the platform following notification of a change indicates acceptance of the updated terms.